Tropical Butterfly House Coronavirus Statement

We are pleased to say we are operating as normal but as a valued customer, we would like to update you on the steps we are taking to best protect our customers and team members from the impact of the Coronavirus (Covid-19) in line with UK Government and Public Health England guidelines.

Promoting good hygiene is something we do 365 days a year and the health and safety of our customers and team is our top priority. We are taking the Coronavirus very seriously and we will continue our established strict hygiene policy with plenty of handwashing stations and sanitisers throughout the park. We are taking extra care with enhanced cleaning procedures and have significantly increased the frequency of the cleaning we undertake throughout the day including regular disinfection of public contact areas and paying particular attention to cafés, pay-points, playparks, activity centre, toilets, door handles and interactive activities.

Our team are regularly briefed with the latest updates with clear instruction about how to maintain the highest hygiene standards including emphasising frequent and proper hand washing routines for both our team and customers with extra hand washing posters being displayed around the park.

We are also encouraging visitors to pay by card where possible but we are still taking cash payments.

If you have any questions or concerns, please do not hesitate to get in touch at and look for updates on our social media pages.

We’d like to thank you for your continued support and we look forward to welcoming you as always! 

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