NEWS
Visit and Save!
We know times are tough, so we’re making family fun more affordable!
How the Visit and Save card offer works…
When booking a full-priced visit for a visit on or after 29 March 2025 you will be eligible to receive the ‘Visit and Save ‘promotional offer*.
This offer allows everyone included in your original booking to visit together again and again for a reduced admission price during a 12-month period.
After your first full paid visit, every person included in the original booking can return together for just £10 per person. On your second return visit and every subsequent visit after this within the 12-month period, you can return together again for just £5 per person!
How to receive the offer …
On redeeming your original full-priced booking on entry at the Kiosk / Jungle Gift Shop, you will be issued with a promotional ‘Visit and Save’ offer stamp card. Keep this card safe as you will need to produce it at every future return visit made during the promotional period in order to receive the discounted admission.
You MUST pick up a card during your full priced visit, ask for it at the Jungle Gift Shop before you leave site. Cards cannot be issued afterwards, you would need to pay for another full priced visit to receive the offer.
All return visits MUST be pre-booked online in advance here
*Please see full terms and conditions, date and time restrictions apply.
Visit & Save terms and conditions
The ‘Visit and Save’ offer applies to any original full-priced booking made online via our website or in person for a visit taking place during the promotional period which commences on Saturday 29 March 2025.
You can use your ‘Visit & Save’ card to make multiple discounted return visits within a 12-month period subject to its terms of use.
Your ‘Visit and Save’ return visits must be in advance online on our website here and must be taken within a 12-month period from the date of your original booking.
You will require your original first booking reference number each time you make a return visit booking online. Please select either a £10pp second return visit option or £5pp third and subsequent return visit option. This option MUST match the stamps collected on your ‘Visit and Save’ stamp card which will be checked on entry. If you have selected an incorrect return visit price, you will be required to pay the difference in price before gaining entry on the day.
The offer expiry date will be stated on your ‘Visit and Save’ stamp card as will the number of people entitled to return and receive the promotional price each visit.
The ‘Visit and Save’ admission per person offer only applies to the same number of visitors included in the original booking or less. Any additional persons attending will be charged at our full current admission price and can be booked separately online via the general admission category.
You will need to produce both your ‘Visit and Save’ stamp card and current ‘Visit and Save’ booking reference each time on entry for the offer to be valid.
By accepting our 'Visit & Save' offer, you agree to ‘opt in’ to receive marketing updates and emails from The Tropical Butterfly House Ltd. You can unsubscribe at any time by clicking the link in our emails or contacting us at marketing@butterflyhouse.co.uk. For more details, please see our Privacy Policy https://butterflyhouse.digitickets.co.uk/pages/privacy.
Any add-ons (such as animal feed bundles, picnic boxes etc) purchased on your original full-priced booking are not transferable. If you require any extra items alongside your ‘Visit and Save’ tickets these should be paid for and added to your booking online each time.
Your original ‘Visit and Save’ stamp card must be shown on entry, no photocopies or screenshots will be accepted. If your ‘Visit and Save’ stamp card is lost or damaged the offer will not be valid. If you require a replacement card, please contact us at info@butterflyhouse.co.uk with your full name and the booking reference numbers for your first and second visit as proof of purchase – you will find these on your email. There will be a £5 charge for a replacement card.
Date and time restrictions apply to the ‘Visit and Save’ return visits. A percentage of our daily tickets will be allocated per day to be redeemable for this offer. Admission excludes Bank Holidays. Winter Opening times and park closure may apply. No extensions will be considered.
This offer cannot be used in conjunction with any other promotion including a ‘free child’ promotional leaflet. If you received a complimentary visit from us, you will not be eligible for this offer. This offer excludes Carer tickets.
Members - this offer applies to any full-paying guests accompanied on your original booking.
If you purchased a Family Explorer or Family Ranger Pass on your first visit, on your second visit each family member will pay £10 per person and on their third and any subsequent visits £5 per person.
This offer is not transferable to another person and has no monetary value.
If you are unable to book online or need assistance, please contact us to facilitate your booking.
The Tropical Butterfly House reserves the right to refuse admission, amend or alter the conditions of issue associated with the ‘visit and save’ offer or to withdraw the promotion entirely without any prior notification.
Wildlife conservation at the heart of everything we do